Skip to content
Technology Acceptance Model (TAM)

Technology Acceptance Model (TAM)

1. TAM: A Model for Predicting Technology Adoption and Analyzing Acceptance

    flowchart LR
    A["Uncertainty in technology adoption"] -- "Predicting actual use" --> B["TAM (Technology Acceptance Model)"]
  

Core: A model that predicts actual use by analyzing a user’s technology acceptance process centered on “perceived usefulness” and “perceived ease of use.”

Characteristics:
(Key factor analysis) Analyzes the two key variables influencing technology acceptance: perceived usefulness and perceived ease of use.
(Predicting attitude and behavior) Predicts a causal path from external variables → usefulness/ease of use → attitude → behavioral intention → actual use.


2. TAM Acceptance Analysis Model and Strategic Framework

A. Perceived Usefulness

(The belief that using the technology will improve job performance)

    flowchart TD
    ROOT["Perceived Usefulness"]
    
    T1["Improved job performance"]
    T2["Increased efficiency"]
    T3["Effective decision-making"]

    ROOT --> T1
    ROOT --> T2
    ROOT --> T3

    style ROOT fill:#1E3A5F,color:#fff
  
  • Performance improvement: How much a given system improves the speed or accuracy of task completion.
  • Effectiveness: The extent to which the technology contributes to achieving organizational goals.

B. Perceived Ease of Use

(The belief that using the technology requires no effort — a strategic mechanism)

    flowchart LR
    A["Perceived Ease of Use"] -->|"Influencing factors"| B{"Mechanism"}
    B --> T1["Ease of learning"]
    B --> T2["Simplicity of use"]
    B --> T3["Minimizing physical/mental effort"]
  
ComponentDetailed Response MechanismRole
Ease of learningIntuitive UI/UX and optimized manualsShortens user adaptation time
Simplicity of useMinimizing input data and automationEases the burden of repetitive tasks
Minimizing effortAbstracting/simplifying complex functionsReduces resistance and encourages continued use

3. Expected Effects and Applications

CategoryExpected EffectApplication
StrategyImproving technology adoption success ratePre-assessing user acceptance before introducing a new system
OperationsMinimizing user resistanceEstablishing a UI/UX improvement roadmap to enhance usability
TechnologyOptimizing featuresEnhancing core features that maximize perceived usefulness for users